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Customer Satisfaction: The Measurement that Matters
"
Graham was so accommodating and efficient. He went out of his way to pick me up and show me a wide variety of places. He knew I was looking for a home quickly and proceeded accordingly - we saw many places quickly and on our second trip, I had a home! I am so impressed with the service I received from Graham and Coldwell Banker. I have already referred friends who are looking to buy homes in the future. Thanks!"
Aaron Doupe
"Once again, Graham Reid proved to be exceptionally competent in performing the services for which we contracted him. He is the best sales agent we have ever dealt with over the many moves and house sales and purchases we have made."
P.Tighe
"Graham was very up-front, knowledgeable, easy to communicate with and kept us well informed. We were very impressed with the way he marketed our home (especially the information sheets and pictures). We would not hesitate to recommend Graham to others."
Kelly and Linda Hartle
"Graham was extremely accessible and accommodating. He was very knowledgeable and was available to meet any of our needs. Graham was very good at presenting us with innovative ideas. He always gave us a number of viable options for every circumstance."
Ken Campbell and Lucie Kybal-Syrovy
"Graham lived close by and knew the neighbourhood very well. Graham is a top selling agent and his service shows why. It was a problem free real estate transaction with multiple bids and the house sold for over asking price within 72 hours. Excellent!"
Mary Gilbert and Albert Poon
"Graham explained all options thoroughly and provided friendly, professional service. I appreciated his prompt return of phone calls and his helpful advice. I would definitely use Graham Reid and Coldwell Banker
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s services again."
James B. McDevitt
"We were delighted with the service provided by Coldwell Banker agent Graham Reid during our recent search for a new home... Graham and Jackie were a perfect compliment. They were always responsive & professional in dealing with every request or question that we had. Graham and Jackie use current technology to the fullest advantage, and the steady stream of emails and cell phone calls made our house finding much more efficient than in previous purchases. We have purchased 11 houses over our 29 years of married life, and this was one of the best experiences that we have ever had."
A. Dickinson
"I am a very happy customer, as you may well imagine. I just moved into my new place and it is thanks to you and your fast, competent, professional manner. I still talk about you whenever conversation steers towards realtors... You'
re the BEST!"
"
I have worked with other agents and Graham Reid is by far the best. He has great intuition when it comes to real estate (and has) always surprised me with his accurate predictions. I have a lot of faith in him."
K. Friis
"Mr. Reid put in a lot of work, especially when the purchaser did not come through with the necessary funds. I was most impressed that when the deal did not materialize, Mr. Reid had another buyer waiting and at a better price!"
J. Pierce
"I cannot begin to tell you how much I appreciated your professional manner and astute advice. You made something potentially upsetting into a smooth, successful transaction. Thank you, Graham."
I. Grieves
"Graham'
s high level of professionalism, detailed knowledge of the market and strong negotiating skills made our search for a Toronto home efficient and productive."
M. Quigley
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